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Frequently asked questions
01
How do I know which service to book?
If you’re unsure, start with the Skin Confidence Facial. This allows us to assess your skin and create a plan based on your needs
02
Do you offer consultations?
Yes. Every first-time appointment includes a consultation to understand your skin and recommend the best treatment approach.
03
How often should I get a facial?
For best results, treatments are recommended every 2–4 weeks depending on your skin goals.
04
What is your cancellation policy?
We ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may result in a fee.
05
Do you require deposits?
Yes. A deposit is required to secure your appointment and will go toward your service total.
06
Are your treatments safe for sensitive skin?
Yes. All treatments are customized, and we choose products and techniques based on your skin’s condition.
07
What should I do before my appointment?
Avoid exfoliating 24–48 hours before your service and come with clean skin if possible.
08
What should I do after my treatment?
Follow the aftercare recommendations provided. This is essential for maintaining your results.
09
Can I purchase products to maintain my results?
Yes. Our Renewal Polish, Body Balm, and Barrier Repair Cream are designed to support your skin between treatments.
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